COVID-19 SECURITY PROTOCOL

INSTALLATIONS

  • All facilities are disinfected daily.

  • Protection screens in the customer service area.

  • The use of the elevator will be limited to people sharing a room.

  • The waiting points will be duly signposted to be attended at reception.

  • The rooms will be disinfected at check-out (end of stay) with treatment Special .

  • The room keys will be completely disinfected.

  • towels and bedding are washed at a temperature conducive to disinfection.

  • We remove all non-essentials to avoid contamination.

  • Sterilization of remote control TV and air of each room.

CUSTOMERS

  • The use of a mask will be mandatory.

  • You will find hydroalcoholic gel dispensers in common areas, it will be recommended for use by customers.

  • At the hotel entrance, your shoes will be disinfected and your temperature will be taken.

  • Touch the fewest critical surfaces.

  • As far as possible, payment by card is recommended.

  • The check in will be made online or by electronic means as quickly as possible.

  • They will be asked for a phone number and email for their ID or passport.

EMPLOYEES

  • All employees will know the rules of prevention and social conduct.

  • Our staff will wear their hair up at all times, gloves and masks.

  • The reception staff will disinfect the counter each time a customer service ends.

  • Hydro-alcoholic gel dispensers will be available at all work points.

  •  The team will monitor body temperature daily.

  • The team uniform is washed and disinfected daily.

  • Open bins or with pedal and inner bag.

  • Hold 1.5 m. away at least with any colleague or client.

  • Travel between departments will be limited if they are not essential.

From Hostels Virgen del Rocio we thank you for choosing one of our establishments for your stay or vacation, we understand the current situation is exceptional, but from our management and on the part of our employees we have adopted for your safety Hygienic measures sanitary facilities and doubling our effort to make your stay as pleasant and safe, in case you want clarification or have any questions about the measures we have taken, contact your respective establishment by phone or email, From this family (Virgin hostels del Rocío) we want to send our support and strength to you and your family

to any person who at this moment

they are fighting so that

let's have a tomorrow and

we can go back to the

true normality.

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